Billing Terms

Last Updated: February, 2026

These Billing Terms govern all financial transactions related to your use of AI Productivity Assistant – ChatCrafter web-based platform (the “Services”). By subscribing to the Services, you agree to these Billing Terms.

1. Billing Entity

You agree that the billing entity processing your payment may be different from the entity you contract with under our Terms and Conditions.

The entity responsible for billing is TWIN PINES LTD, a company incorporated in the Republic of Cyprus (Registration No. HE477382, with a registered office atAgias Zonis 12, Limassol, 3027, Cyprus, Cyprus (the “Billing Entity”).

The Billing Entity is responsible for: (i) providing payment receipts and transaction-related information as required by applicable law; (ii) facilitating payment transactions; and (iii) processing refunds in accordance with our Refund Policy.

2. Pricing

Subscription prices are displayed on checkout. Displayed prices are in USD unless otherwise stated. Prices may not include applicable taxes or bank charges payable by you. We reserve the right to change subscription prices, and we will notify active subscribers at least 30 days before any price increase takes effect.

3. Trial Access

We offer trial access to new users, which includes a limited number of AI interactions, image generations, and agent tasks as specified on our website. The trial is provided once per user account. Creating multiple accounts to obtain additional trial access is prohibited.

No payment information is required to access the trial. At the end of the trial, access to premium features will be restricted unless a paid subscription is purchased.

4. Subscription and Auto-Renewal

When you purchase a subscription, you authorize us to charge your chosen payment method on a recurring basis (monthly or annually) at the then-current subscription price. Your subscription will automatically renew at the end of each billing period until you cancel.

The renewal charge will be applied to the payment method on file.

To avoid being charged for a renewal, you must cancel your subscription at least 24 hours before the end of the current billing period.

5. Payment Methods

We accept the following payment methods: Bank Card ( Visa, Master Card, American Express), PayPal.

Payments are processed by Stripe / PayPal, a third-party payment service provider. Your payment information is transmitted securely using industry-standard encryption. We do not store your full payment card details on our servers.

You authorize us to charge your designated payment method for all amounts due. If your payment fails, we may retry the charge and/or suspend your access until payment is received. You are responsible for ensuring your payment information remains current.

6. Taxes

Subscription prices displayed may exclude applicable taxes. Depending on your location, we may be required to collect VAT (EU), GST (Australia/Canada), or other taxes. The applicable tax amount will be calculated and displayed during checkout. It is your responsibility to comply with local tax laws regarding your purchase.

7. Cancellation

You may cancel your subscription at any time through:

Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date. Cancellation does not entitle you to a refund for the current billing period, except as provided in our Refund Policy.

Please note: canceling a subscription purchased on our website does not affect any separate subscriptions made through third-party app stores (App Store, Google Play), which must be managed separately through those platforms.

8. Payment Disputes and Failed Payments

If you believe you have been charged in error, contact us at support@chatcrafter.ai within 30 days of the charge. We will investigate and, if appropriate, issue a correction.

If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to suspend your account pending resolution. Fraudulent chargebacks may result in permanent account termination.

9. Refunds

Refunds are governed by our Refund Policy, which is incorporated herein by reference and available at [Refund Policy URL].

10. Third-Party Payment Platforms

We are not responsible for errors, fees, or delays caused by third-party payment processors (e.g., Stripe, PayPal). We recommend reviewing the terms of any payment platform before completing a transaction.

11. Changes to Billing Terms

We may update these Billing Terms from time to time. Material changes will be communicated to you via email or notice within the Platform at least 30 days before taking effect. Your continued use of the Services constitutes acceptance of the updated Billing Terms.

12. Contact

For billing-related inquiries: